ESM-YA Catalog (Introduction and sequences)

Project ESM-YA under ERASMUS+ YOUTH Application n° 2014-2-ES02-KA205-005432 Session 2 annex 4 Page 2 ADVICE  Before calling prepare what you are going to say (notes)  Try to get the name of the person you are going to talk with or the secretary.  Introduce yourself and ask who are you talking to.  Be positive and firm (you are not asking for a favour)  Speak a little louder and slower than normal.  Be polite but short.  Don’t call at rush hours.  Take advantage of the absences of telephone operators.  Do not use terms like “it is personal” or “it is important”.  Express in a short and clear way the reason of your call.  If you see there is no possibility, do not insist.  Give only necessary information to obtain interest and be able to get a personal interview (avoid telephone interviews)  Try to have responses prepared to normal questions about your CV and answers to no way out questions.  Keep your agenda handy to write the most interesting aspects of the conversation and possible appointments.  Try to get as much information as possible on each call related to the company and/or job position.